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Online Support
  Visit the web-based help system by clicking here.  Search for solutions to common issues or research installation, setup, operation and maintenance functions. You can also download the html help files here (requires an html editor to view).

Phone Support


If you purchased support from a reseller..
  Then contact your local reseller for support.  If your reseller is not active, please call us to locate a reseller in your area.


If you purchased support from Blue Sky POS or you are a reseller..
  Call us at 888.296.7055 between the hours of 9am to 5pm PST (GMT-8) Monday through Friday. Your support agreement must be current to receive phone or remote support. If your agreement is inactive, call your Reseller or Blue Sky POS to renew.    

What's Included in a Support Agreement?
  A support agreement purchased from Blue Sky POS includes unlimited phone, email and remote support between 9am to 5pm PST, software updates, fixes and enhancements. Our Resellers may offer different or customized support plans.   

Product Licensing
Once you have purchased your software, click here to request a serial number. After verifying payment, Blue Sky POS will send a serial number to your email address. Enter the serial number into Blue Sky POS by selecting the Unlock button located on the bottom left of the login screen.  
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